We understand that plans can change, and we do our best to offer a fair and transparent cancellation policy:

 

cancellation policy

  • More than 30 days before check-in: Full refund

  • 10–30 days before check-in: 50% refund

  • Less than 10 days before check-in: No refund


grace period

Guests may cancel within 24 hours of booking for a full refund, provided the check-in date is at least 3 days away. This does not apply to non-refundable rate bookings.


cancellation fee

All cancellations (outside of the 24-hour grace period) are subject to a $35 processing fee, which will be deducted from the total refund amount.